SKE Business Services

At SKE Business Services Ltd. ("we," "our," or "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, [www.ske-businessservices.com] ("Website"), or interact with us in other ways, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following types of personal data:

• Personal Identification Information: Name, email address, phone number, etc.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.
• Usage Data: Information about how you use our Website, products, and services (e.g., pages visited, clicks, and interactions).
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

We do not knowingly collect sensitive data (e.g., health data, racial or ethnic data) unless explicitly necessary for the services we provide.

2. How We Collect Your Data

We may collect your personal data in the following ways:

• Direct Interactions: When you fill in forms on our Website, subscribe to our newsletter, use our services, or communicate with us via email or other contact methods.
• Automated Technologies: As you interact with our Website, we may automatically collect technical data about your equipment, browsing actions, and patterns using cookies and similar technologies. See our Cookie Policy for more details.
• Third Parties: We may receive personal data from third-party providers such as analytics providers (e.g., Google Analytics), advertising networks, and payment processors.

3. How We Use Your Data

We will use your personal data for the following purposes:

• To provide our services: To deliver the services you request, such as processing transactions, responding to inquiries, or managing your account.
• To improve our Website and services: To analyse your usage patterns and improve our services and user experience.
• To communicate with you: To send you marketing communications, newsletters, or other updates where you have consented to receive such communications.
• To comply with legal obligations: To comply with applicable laws and regulations, including tax, financial, and regulatory reporting requirements.

We will only process your personal data where we have a lawful basis to do so under the UK GDPR, such as your consent, contractual necessity, or our legitimate interests.

4. Lawful Bases for Processing Your Data

We process your personal data based on the following lawful grounds:

• Consent: You have given us your consent to process your personal data.
• Contractual Necessity: Processing is necessary to perform a contract with you or take steps to enter into a contract.
• Legal Obligation: Processing is necessary to comply with a legal obligation.
• Legitimate Interests: We have a legitimate interest in processing your personal data, provided this interest is not overridden by your rights and freedoms.

5. Sharing Your Data

We will not share your personal data with third parties, except in the following cases:

• Service Providers: We may share your data with third-party service providers who help us operate our Website or deliver our services (e.g., hosting providers, payment processors, email service providers). These providers are contractually obligated to protect your data.
• Legal Requirements: We may disclose your personal data to comply with legal obligations, to protect our rights, or to investigate fraud or other illegal activities.
• Business Transfers: In the event of a business sale, merger, or acquisition, your personal data may be transferred to the new owner.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

In determining the retention period, we consider the nature of the data, the purpose for which it was collected, and our legal obligations.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to the processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data you have provided to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us at info@skebusinessservices.co.uk

8. Data Security

We take the security of your personal data seriously. We have implemented appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal data.

9. International Transfers

We do not routinely transfer your personal data outside the UK or the European Economic Area (EEA). If we do transfer data to countries outside the UK or EEA, we will ensure that adequate safeguards are in place to protect your data, in accordance with UK GDPR requirements.

10. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. We will notify you of any significant changes by posting the updated policy on our Website. 

11. Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at info@skebusinessservices.co.uk

Disclaimer

This Privacy Policy is for informational purposes only and is subject to change. It does not constitute legal advice.